Carrier Support Services

You have purchased your first well-fitting and ergonomic baby carrier.

What comes next?

What if you need time to learn how to use it or to adjust it properly? What if you got your ring sling or wrap but have trouble learning how to use it? Or perhaps you made an online purchase from us and have trouble adjusting the baby carrier to make it feel comfortable for you? Fret not!

Our Babywearing Fit Specialists are available Thursday through Saturday (except public holidays) from 11am to 3pm. Click the “book session” button below to book a session! See you soon!

Service Closure Please note that our support service is closed for the year. We are making changes to our fitting/consult services to serve your better.
Please check back again soon. See you in 2023!

Every purchase of a baby sling, wrap or carrier from us offers you a complimentary

1 time babywearing support within a year at our premises.

In other words,

Instead of paying us for a babywearing consultation on your baby carrier, you can rely on our support service (so long as that baby sling, wrap or carrier was purchased from our store). We got your back!

PsssT... there's more!

Don’t miss out, there are other goodies for our privilege card holders!

10% off most items including carrier accessories and safety products from our sister company, BabyGatesNSafety.com at our physical showroom. (Not applicable to sale price items!)
Next carrier discount (10% off, valid for the next 2 years after your purchase. Only limited to 1 time use, non-transferable).
Exclusive member-only discounts. Follow our Instagram & Facebook so you don't miss anything!
Your privilege card also serves as a proof of purchase.
Plus, access to our support programme!

What our customers are saying

Evelyn Tan

Customer - Google Review

Highly recommend getting your carrier from them. This is my 4th purchase since 2010. Surpassed my expectations with their follow up service. Also helped fit my new Manduca carrier and it’s very comfy now for baby and me!

Joanne Yeo

Customer - Facebook Review

Appreciate the free carrier support service after buying a carrier here.

Bought the Emei carrier when little one was 3 months old. Now she’s almost 8months and I had a little trouble adjusting the carrier so that it still fits her comfortably.

Donnie helped me with the adjustments in less than 10mins & taught my helper too.

I highly recommend Baby Slings & Carriers if you are looking for carrier/sling!

Cheryl Ong

Customer - Facebook Review

Good experience as the staff were very knowledgeable and patient.

We first visited when baby was 3 months old, after he kept crying in his carrier. After the fitting, he liked it and it was so much easier to bring him out!

We came back again at 10 months to adjust the fitting since you get 3 adjustments after purchasing

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Your Questions

Need more information on this service? Check out some of your questions below!

I've bought a carrier from you and want to do a support but it has been more than a year since I made my purchase

Our customer support service is valid 1 time within a year from the date of your carrier purchase with us.

For customers whose complimentary consults have lapsed we are pleased to offer a special rate of $20 for a Babywearing Consult (regular price $80) just for you!